Privacy Policy

Last updated: June 25, 2025

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, browse our resources, or purchase products.

What Information We Collect
The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others

We only collect personal information necessary for processing your orders or responding to your inquiries. This includes:

Contact details including your name, address, phone number, and email
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us
Payment-related information: For card payments, transactions are securely processed by Stripe. We never store your full card details and do not process your payment directly. For direct transfers, we receive only the payment reference and your provided details (e.g., name or order number). We do not access or store your bank account credentials
Any other information for legal and security services

Why We Collect Your Data
We collect and use your data for the following purposes:

To process and fulfill your orders
To communicate with you about your order status
To prevent fraud or misuse of the website
To comply with legal or financial obligations (e.g. invoicing)
To improve website functionality and performance (only as required by our system)

How We Use and Share Your Information
We do not sell or rent your data to any third party. Your data is shared only with trusted services as necessary:

Stripe – for secure card payments (Stripe Privacy Policy)
Our bank – for verifying Direct Bank Transfers (we only see what you provide in your transfer reference)
Shipping or delivery services – to ship your orders
Website platform (WordPress/WooCommerce) – to store order and account data
Web hosting and technical providers – to operate and secure the website
All third parties are expected to maintain adequate privacy and security standards.

How We Protect Your Data
We use appropriate security measures, including:

SSL encryption
Secure hosting and firewall protections
Access controls and data minimization
We store order and customer data only for as long as necessary — typically for legal, accounting, or tax purposes.

Your Rights
Depending on your location, you may have the right to:

Access or correct your personal data
Request deletion of your data (where permitted)
Withdraw consent (if applicable)
File a complaint with a data protection authority

To exercise these rights, please email us at piccostudio.co@gmail.com

Cookies
We use cookies to:

Remember your cart contents
Help protect the website from spam and misuse
Track basic, anonymous visitor analytics (e.g., through Google Analytics, if enabled)

You can control cookies in your browser settings. Most cookies are essential for the store to function correctly.

Legal Notice
By using this website, you agree to:

Use the site only for lawful purposes
Not attempt to interfere with the site’s operation or security
Not resell or misuse content or images found on the site

We do our best to provide accurate information, but we are not liable for:

Any damages or losses resulting from use of the website
Shipping delays caused by third-party couriers or customs
Minor imperfections in physical products (e.g. small scratches or cut marks on stickers)

All sales are subject to our Shipping and Refund Policy.

This website is operated from Thailand and governed by Thai law.

Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and the “last updated” date will be adjusted accordingly.

Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at piccostudio.co@gmail.com